Privacy Policy

PSS PREMIUMSOCIALSTAR LTD ("PremiumSocialStar", "we", "us", or "our"), a private limited company registered in the Republic of Cyprus under registration number ΗΕ 452088, with its registered office at Protaras 512D, Akinita N. Zaxaria House 2, 5297 Cavo Greco, Paralimni, Famagusta, Cyprus, provides social media growth and digital marketing services for influencers and brands (the "Services"). This Privacy Policy explains what information we collect, why we collect it, and how we handle it when you visit premiumsocialstar.com (the "Site") or use our Services.

1. Information we collect

We collect information in the following ways:

• Information you provide directly — such as your name, email address, phone number, WhatsApp contact, company name, social media handles/URLs, and the details of any message you send us via email, WhatsApp, or a contact form.
• Order and billing information — details needed to process a purchase of our Services, including billing contact details and payment confirmation from our payment processor. We do not store full card numbers ourselves.
• Automatically collected information — basic technical data such as IP address, browser type, device type, pages visited, and referring URLs, collected via standard server logs and, where used, analytics tools.
• Communications — records of correspondence if you contact us by email, WhatsApp, or phone, kept for support and quality purposes.

2. How we use your information

We use the information we collect to:

• Provide, deliver, and manage the social media growth Services you request;
• Respond to inquiries and provide customer support;
• Process payments and send order-related communications (confirmations, invoices, updates);
• Improve, secure, and maintain the Site and our Services;
• Send you service-related notices and, where you have agreed, marketing communications;
• Comply with legal obligations and enforce our Terms of Service.

3. Sharing of information

We do not sell your personal information. We may share it with:

• Service providers who help us operate our business (e.g. payment processors, hosting providers, communication tools), under obligations to protect your data;
• Legal and safety purposes — where required by law, to protect our rights, or to prevent fraud or abuse of our Services;
• Business transfers — in connection with a merger, acquisition, or sale of assets, subject to standard confidentiality arrangements.

4. Cookies and similar technologies

The Site may use cookies or similar local storage technologies to remember your preferences and understand how visitors use the Site. You can control or disable cookies through your browser settings; doing so may affect some functionality of the Site.

5. Data retention

We keep personal information only for as long as necessary to provide our Services, comply with legal, accounting, or reporting obligations, and resolve disputes, after which it is deleted or anonymized.

6. Data security

We use reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your rights

Depending on your location, you may have the right to access, correct, delete, or restrict use of your personal information, and to object to certain processing or request a copy of your data. To exercise any of these rights, contact us using the details below.

8. Third-party platforms

Our Services relate to third-party social media platforms (such as Instagram, TikTok, YouTube, X/ Twitter, and Facebook). We do not control those platforms' own data practices, and your use of them is governed by their respective privacy policies and terms.

9. Children's privacy

Our Services are not directed at individuals under the age of 18, and we do not knowingly collect personal information from children.

10. Changes to this policy

We may update this Privacy Policy from time to time. Changes take effect once posted on this page, with the "Last updated" date revised accordingly.

11. Contact us

For questions about this Privacy Policy or how we handle your information, contact us at [email protected] or via WhatsApp at +357 97 433 508. PSS PREMIUMSOCIALSTAR LTD, Reg. No. ΗΕ 452088, Protaras 512D, Akinita N. Zaxaria House 2, 5297 Cavo Greco, Paralimni, Famagusta, Cyprus.